Build UCD teams for digital projects

We provide teams of user centred design (UCD) practitioners to help you deliver to the NHS service standard for large-scale transformation projects. Roles align with the UCD profession on Government Digital and Data Profession Capability Framework (DDaT).

Roles we supply include:

Director-level project and programme leads
Service designers
User researchers
Interaction designers
Content designers
Delivery managers

Activities

We typically join a blended team with practitioners from in-house and technology suppliers. We work in sprints aligned with the NHS Service Standard, working from discover through to live.

NHS Service Assessment

We lead teams through assessment and help prioritise user needs throughout development of new digital services. We have passed five service assessments.

Outcomes

Confidence we are builidng the right service
Confidence we are meeting evidenced user needs
Usable and effective services

We’d love to talk

Get in touch to see if we’d be a good fit for your project:

01179 296 5776

hello@macementer.com

"Working with the superb team at Mace & Menter has been an absolute joy. They delivered a superb alpha phase of our elective care educational project that has helped us devise strategies around the long-term future of educational video content in the NHS.

The team is flexible, reliable and diligent and we appreciated the openness of their approach."

Digital Innovation Manager, NHS Transformation Directorate

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