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Co-design a digitally-enabled pathway
You need to improve a pathway to increase efficiency, reduce costs and improve patient outcomes. Digital has an important role to play, but this is also about people and operational processes.
Your organisation already has collective expertise, but how do you harness this expertise and determine which are the right changes to make and where technology can have the biggest impact?
Activities
Our team works in close partnership with the people involved in delivering the pathway to co-design and test changes. We bring experience of innovation from other sectors to help you tackle knotty problems.
We collaborate with patients, clinicians and staff to identify gaps, pain points and opportunities. We co-design and test ideas for ways to improve the experience.
Outputs
- Prioritised and agreed changes
- Ways digital can be integrated for maximum impact
- A clear idea of where to invest
We’d love to talk
"We needed to understand poor return rates for routine outcome measures in children's mental health services (CAMHS), so that we could determine where to invest to improve.
Mace & Menter brough enthusiasm, expertise and a clear methodology to the project. They had a good understanding of the problem space and involved the service delivery team in the planning of the project. Their work left us with an evidence-based plan to improve ROMs effectiveness and reported outcomes. Reported paired outcome measures had even increased by the end of project.
I’d recommend Mace & Menter because recommendations were clear, relevant and achievable. Importantly, not all the proposed solutions were dependent on additional resources or funding."
Avon and Wiltshire Mental Health Partnership
Problems Worth Solving
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