Considered stakeholder engagement on a project can mean the difference between success and failure. Involving internal stakeholders means:

• We can incorporate a broad range of perspectives and expertise, aligning the service design with organisational goals, strategies, and capabilities
• We foster cross-departmental collaboration, breaking silos, and promoting a shared understanding, leading to more integrated and cohesive solutions
• We cultivate a sense of ownership and commitment, increasing the likelihood of funding approval, successful implementation and adoption of the project outcomes
  

What we do

We collaborate with subject matter experts and stakeholders at all levels across organisations. We create an effective and inclusive engagement plan for each project to understand individual perspectives and priorities, explore policy, political, and technology contexts, and build on valuable expertise.

We adapt our communication to the audience and involve stakeholders in workshops, project updates, show and tells, and individual interviews. We bring stakeholders together to align priorities and collaboratively make decisions based on evidence.